Terms and Information
IBAN/SEPA payments must be made within 5 business days. If you need more time, please contact me so I'm aware of the situation, otherwise the order will be cancelled.
Fees, Charges, Extra Costs
Shipping rates can be found on the Shipping page. No Lot limits or minimums. You buy as many items as you need. However, there is a minimum order total to make it practical for us to put the order together and bring it to the post office. Larger orders usually require a quote request since the shipping cost will depend on many factors.
We inspect all used parts to make sure they are of good quality. A lot of the used parts have only been used once to build a set. Used parts may have some small dents or non-hairline scratches. Parts are stored in covered bins and/or zip lock bags in a smoke free and pet free environment.
New parts come straight from parted out sets but we can not guarantee they are always in perfect condition. LEGO sets usually contain bags with LEGO parts in them. Because of this it's possible some may have scuff marks or dents caused by other parts. It can't be avoided 100%.
Over the years, LEGO colors have been slightly changing. There are various reasons for this but it's something we as LEGO customers don't have any control over. Because of this it's possible there can be slight color variations in the parts we have. All white bricks might not be the exact same white or all the yellow might not be exactly the same. If you need a specific color variation or it's important that the parts are of the exact same color variation, please let us know and we'll do our best to accommodate your needs.
Over the years, LEGO has slightly changed their molds for many parts. We differentiate between mold variations as per the BrickOwl catalog. If you are looking for a specific mold variation not differentiated in the catalog, please contact us and we'll try to accommodate your needs.
New minifigs come straight from the set or package, and usually have not been asembled except when we needed an assembled minifig to take a picture of. Minifig parts are placed in a ziploc bag. In some cases we may keep the parts in the original packaging.
We ship Monday - Friday unless it's a holiday and we normally ship 1 - 2 business days after payment has been received. Usually the next business day. For large orders it can take a little longer.
Import Duties and Taxes
You the buyer are fully responsible for any and all customs duties and taxes.
We will do our best to make sure everything goes smoothly with your orders but if something is wrong, please contact us so we can get it sorted out. If we don't know about it, we can't fix it. Communication is the solution.
Happy LEGO building!
Last Updated: 8 Jul 2017